PRODUCT GUARANTEE Have you ever bought a phone card that ceased to exist before you could use up all your time? If you have, you're not alone! It is unfortunate that the phone card industry is tainted by some less than scrupulous people. We have been re-selling phone cards for 3 1/2 years and have replaced thousands of cards for our customers due to product failure. As a result we have tightened our requirements in choosing the companies we purchase from. Here's what you can expect from us if you purchase a card that fails: We will replace your lost time with product that has the closest rates and terms to the card that failed. What you need to do if you have a card that won't work: 1. Because technical mishaps happen, you will have a toll free customer service number to call if you experience problems. They can track your call history and replace loss minutes if necessary. They can also tell you if they are having technical difficulties in general. If they determine you have a bad card and it needs to be replaced, they will tell you to contact your retailer. That's us! 2. If you call the toll free number and get a message that the number is no longer in service, contact us, it could mean a failure and we will check it out. [ Browse Our Catalog ] [ Home ] [ What's New? ] [ Phone Card Facts & Tips ] [ Shipping & Handling Information ] [ Links ] [ Wholesale ] Send our address to a friend! Just fill in the addresses, click "Send Mail" and your done! To: From: 4671 South Manning Road Holley NY 14470 Phone: (585) 721-0872, , Fax: (585) 638-6181 Email: sales@prepaid-phonecards.com Copyright © 1998-2001 Nicosia Agency, Inc.